

The aim of the Pilots Advisory Group (PAG) is to offer a listening ear and peer support to pilots going through difficulties in their personal and professional lives. In working with mental health professionals, PAG is able to provide connections to specialised services should the need arise or if requested by the pilot.
PAG seeks to serve all Singapore-based pilots.

Respect
PAG is made up of pilots from all ranks and fleet. Every peer supporter is a volunteer committed to supporting the well-being of our colleagues.
Care
It is normal for pilots to experience difficulties in their personal or professional lives. PAG stands ready to offer care and a listening ear should the need arise.
Confidentiality
PAG adopts a strict commitment to confidentiality. Names and details shared will remain confidential. Each PAG member undergoes peer support training and strives to provide reflective listening in an informal but confidential setting.
What is the FINE Checklist?
The FINE checklist is a tool to help you recognize signs that you might need support. If you’re experiencing any of the FINE symptoms, consider reaching out to our PAG peer supporters for a chat. FINE is an acronym that stands for:
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- Family and Friends
- Intoxication
- Negativity
- Emptiness

FAQ
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What is the peer support process like?If the case does not require a referral, the Peer Supporter and Pilot go through the support process without any external intervention. The safe zone is kept strictly between the Pilot and the Peer Supporter. The identity of the Pilot remains confidential between the two parties. There may be instances when the Pilot might need some time off from flying to deal with personal issues. If such a request arises, the PAG Chairman can grant off days to the Pilot. However, Crew and Division Services (CDS) will be notified and the Pilot’s identity is revealed only for rostering purposes. The safe zone now widens to include the PAG Chairman and CDS. The nature of the case remains Confidential. There may be occasions where there is a need to engage specialist care for the enquiring Pilot. The Pilot may request for a referral to seek professional help or PAG’s advisory panel may recommend such a course of action, after a review following an escalation. The Peer Supporter will thus link the Pilot to the relevant agencies. The safe zone now widens to include the licensed counsellor or psychologist. From here on, the Peer Supporter assumes the role of a monitoring agent and remains available to the Pilot to lend a listening ear or support until such time the case is considered closed by the presiding psychologist.
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What specialist expertise and professional resources are available?- PAG’s assisting independent counselling agencies. - The company’s in-house aviation psychologist. - The company’s appointed counselling agency.

Newsletters
Our newsletter is a valuable resource designed to keep members of our pilot community connected, informed, and empowered. Each edition shares stories, tips, and helpful resources to support your journey. Whether you’re seeking advice, looking for inspiration, or simply want to stay updated, our newsletter is here to provide a sense of community and encouragement. It’s a space where we can all share experiences to lift each other up.
Air Line Pilots Association Singapore
720 Upper Changi Road East
SIA Training Centre, SIN-STC-01C Singapore 486852
Mail: feedback@alpas.org
Tel: +65 6545 0207
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